i. Unlimited Bandwidth
We do offer unlimited bandwidth on all of our plans because we think that it is important that your viewers can access your site no matter what. However, if the bandwidth that your site is using exceeds the amount that we deem to be safe for the server to cope with or if it presents a risk to the health of other sites then we will limit it.
ii. Unlimited Storage
We do offer unlimited storage on our Ultimate Plan, this means that the amount of data that you store on our servers does not have a set limit. However, if your site or sites take up too much storage so that it presents a risk to other users sites then we will have to enforce a limit on your account.
iii. Free domains
If you decide to pay for your plan annually then we will include a free domain. This domain can only be .co.uk, .co, .uk, .com, .org or .org.uk. The amount that the domain costs must not exceed £20 annually and we will only cover the cost of one year. The domain will be registered in the name of our company and when it comes to renewing the domain, we will contact you to discuss the cost plus extra processing or transfer fees.
iv. Free Trial
As of Monday 15th October 2018, we do provide a 14-day free trial. This includes access to a plan of your choice for 14 days (2 weeks). Only one free trial is permitted per person/household/business/other. If we become aware of users having multiple free trials, taking advantage of the system then we will suspend you from PetroMedia Cloud and ban you from accessing our site or buying our services.
Invoices are generated and due on the day of purchase and issued in monthly intervals unless otherwise specified. These invoices are to be paid promptly to ensure no disruption to your service. Usually, payments are processed automatically by PayPal. You can view and manage your subscription through their control panel.
vi. Renewing a Service
PetroMedia Cloud Services renew automatically as they continue until cancelled. For cancellation information, refer to the refunds section vi.
You can cancel whenever you like. We do however require that you give 30 days notice. Any type of start-up or initial costs are non-refundable.
If you decide to pay annually, we would not be able to provide a refund.
viii. Suspension or Cancelation of a Service
We reserve the right to suspend or cancel your service. We will put in place measures to back up your data for an export if we are cancelling your service.
ix. Storage and Security
You shall be solely responsible for undertaking measures to: (1) prevent any loss or damage to your website or server content; (2) maintain independent archival and backup copies of your website or server content; and (3) ensure the security, confidentiality and integrity of all your website or server content transmitted through or stored on our servers.
Our servers are not an archive and we shall have no liability to you or any other person for loss, damage or destruction of any of your content. The Services are not intended to provide a PCI (Payment Card Industry) or HIPAA (Health Insurance Portability and Accountability Act) compliant environment and therefore should not be used or considered as one. You shall not use the Service in any way, in our sole discretion, that shall impair the functioning or operation of our services or equipment. Specifically by way of example and not as a limitation, you shall not use the Services as: (1) a repository or instrument for placing or storing archived files; and/or (2) placing or storing material that can be downloaded through other websites. You acknowledge and agree that we have the right to carry out a forensic examination in the event of a compromise to your server or account.
x. Website/Server Content
You shall be solely responsible for providing, updating, uploading and maintaining your website or server and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through your website or server including, but not limited to, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, meta tags, domain names, software and text. You acknowledge and agree that in the course of providing you with technical assistance, it may be necessary for our support staff to modify, alter or remove the content of your hosted product. Your website or server content shall also include any registered domain names provided by you or registered on behalf of you in connection with the Services.
Your website may not include any of the following content: (1) image hosting scripts that allow an anonymous user to upload an image for display on another website (similar to Photobucket or Tinypic); (2) banner ad services for display on other websites or devices (commercial banner ad rotation); (3) file dump/mirror scripts that allow an anonymous user to upload a file for other to download (similar to rapidshare); (4) commercial audio streaming (more than one or two streams); (5) push button mail scripts that allow the user to specify recipient email addresses; (6) anonymous or bulk SMS gateways; (7) backups of content from another computer or website; (8) Bittorrent trackers; or (9) any script that causes a degradation in the performance of our server or network environment (10) pornography.